Open for curbside pick up Monday to Friday 10-2p or for mail order currently until August 31, 2020. We reopen for instore shopping September 1, 2020!



STORE POLICIES

Store Policies

Art Glass Shipping -

Glass is currently sold & shipped depending upon store availability and the customers order request.

Oceanside Glass and Tile

  • Typically sold by the square foot and cut into 12x12” squares for shipping or sold by sizes available in store.

Wissmach

  • Sold by sizes available in store.

Kokomo

  • Sold by sizes available in store.

Due to that fragile nature of glass, Lucent Glass can not be held accountable for any breakage while in transit after it has left the store. Lucent Glass does take good care when shipping fragile goods and provides adequate packaging for your items to arrive safely!

 

HOW TO ORDER ART GLASS

1. Choose your art glass product codes located under each product 
2. Send your glass product codes, desired amount of each, email and shipping address via the "contact" page located at the bottom of the website. A shipping address is essential for accurate shipping rates to be calculated. If doing a local pick up please ask for local pick up when ordering your art glass. 
3.  A sales associate will return with an invoice to the email you provided.

  

Returns-

Lucent Glass gladly accepts returns on faulty items only. Lucent Glass can not return goods that have been opened or used unless the items proves faulty. Original receipt (or e-receipt) and packaging needed with the returned item. In the event of a return, the money will be return to the customer in the same payment method taken during original transaction.

Sheet glass that has been cut to a specified size as per customer request is not refundable under any circumstance.

Workshops-

All workshop sales are final. Store credit for future workshops issued if your cancel 7 or more days before a workshop. In the event you cancel 6 or less days before a workshop you can give your space to a friend or omit yourself from the workshop.

 

Thank you for understanding.

Lucent Glass