CBS
CBS Glow Pigment
CBS Glow Pigment
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100% glow pigment in Aqua that has not been diluted with any glass powders or fillers, making this the go-to glow pigment for every artist, and works with ANY COE, and can be used in glass blowing, fusing, casting, lamp working and even borosilicate artwork.
I ordered a tiny pouch of glow powder. 11.50$. Instead of using an envelope that ships for 18$ you charged me 38$ shipping and put it in a huge box! I was hoping to start using your store more as I buy a lot of specialty glass, but with shipping procedures like that I will have to find other sources. The powder is awesome though so thank you for that. It will make my project super cool hopefully.☮️
Hi Mike,
Thank you for your order! I wanted to follow up regarding the shipping selection. We noticed that expedited parcel was chosen at checkout, and our shipping team packed your order using our standard 10' x 8' x 5' small parcel box to match that option.
After reviewing this with the team, they now understand that box size can be adjusted to better suit the product, even when a parcel option is selected. They were aiming to fulfill the order exactly as requested at checkout, and we’ve clarified this for future orders.
For very small items we can ship it oversized letter mail by request. This does not include tracking and can take 2 weeks or more to arrive by canada post. As of March 20, 2026 the oversized letter mail is $6. Please reach out to us if you'd like to access this service for small items and we will apply it to your order as it is not a shipping option at check out.
We have reviewed your order and shipping fees VS. costs - there was a difference so we refunded that to your original payment method! Thank you for bringing this to our attention.
For reference, here are our recommended shipping options within Canada (before taxes):
Orders under $150: rates calculated at checkout
Orders over $150: $15 flat rate
Orders over $300: free shipping
If you have any questions or preferences for future orders, feel free to let us know—we’re always happy to help!