Every time I’ve been in the store… different days different people, ALL were super nice and eager to help… and know their stuff!!! Bonus.
I am away right now and my son has put my order in my studio. So the only thing I can say is that it arrived on time. If you would like to give me until June 15 to use my soldering iron. I will do a review for you.
I am amazed at the speed at which the order is fulfilled. The order is always exact, the packaging is excellent, and the interactions I had through e-mail were excellent. Very good service! Finally, I appreciated that they provided me with a band-aid ;-)
I have always had excellent service, helpful hints and advice from a very knowledgeable staff! The selection of products available for glass art is truly amazing!!